Terms and Conditions

The Client, by placing an order via email, phone, online or social media, agrees that they accept the Terms and Conditions of the hire agreement. Dream Team Teepee Parties will retain a booking form and signed Terms and Conditions agreement, which the Client will then be supplied an invoice as confirmation of their booking.

Deposit and booking

A non-refundable deposit is required to secure all bookings:

£40 deposit for all Teepee Sleepover or Picnic booking, date and theme
£80 deposit for Bell Tent Sleepover parties/events
£100 deposit for Luxury Bell Tent party/event packages

The non-refundable deposit will go towards the total cost of your party/package. Deposits are to be received within 24-hours of your booking. The remaining balance is to be paid 7 days prior to your chosen party/event date. Final payments not received by this time will result in the cancellation of your party/event with no exception.

A £100 refundable damage deposit is required when booking Bell Tent packages.The damage deposit will be held to cover any potential damage or additional cleaning. It will be returned in part/full depending on a check of all equipment and party items upon collection. You will be notified of any damages and the cost to be taken from your damage deposit.

We must receive confirmation of final numbers for your party/event and any additional options no later than 7 days prior to the booking date. If the Client chooses to downgrade their booking after this time, the original booking price will still apply, with no refund.

Dream Team Teepee Parties reserves the right to change their prices and charges, however, prices quoted at the time of booking will always be honoured.

Cancellation

Cancellations can be made 14 days prior to the scheduled party/event date. The deposit is non-refundable, but may be applied towards the cost of another party/event if held within 6 months of the original booking date. If you choose to cancel our services for any reason, your deposit will not be refunded back to you.

Dream Team Teepee Parties reserves the right to cancel your booking at any time, for any reason. We will always provide as much notice as possible. Should we have to cancel your party/event, we will refund the Client any monies paid/due in respect of the party booking within 30 days. Dream Team Teepee Parties will not be liable to pay any compensation to the Client or any other person for any loss, damage or expenditure arising directly or indirectly from the cancellation. Dream Team Teepee Parties reserve the right to terminate the booking without notice if there is a breach of these conditions.

Final payment and forms of payment

All outstanding balances are due 24-hours prior to delivery payable by PayPal, credit/debit card, BACS or cash. The remaining balance is based on the agreed number of guests and any additional items.

Insurance

Insurance is the Clients’ responsibility during the rental period. Dream Team Teepee Parties is not to be held responsible for any accidents that occur during the rental period agreed. The Client accepts all liability when renting from Dream Team Teepee Parties. The Client is responsible for the security of all equipment at all times during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to the Client at full replacement value.

Liability to third parties

Dream Team Teepee Parties will not be held liable for any claim for personal injury or death or persons, as well as not being liable for any loss or damage to the property however caused.

It is the responsibility of the Client to check for any guest allergies or intolerances.

Dream Team Teepee Parties has the final decision in all matters relating to these Terms and Conditions.

Please be aware that all children need to be supervised at all times.

Delivery and set up

Delivery, assembly, styling, collection and general laundering are included in the hire cost unless stated otherwise. The Client will be responsible for any damages, breakages or additional cleaning once set-up is complete.

Prices include delivery within 10 miles. An additional charge will be added to deliveries outside these areas.

Delivery times will be agreed between the Client and Dream Team Teepee Parties and confirmed on the booking confirmation. The Client is responsible for being present to accept delivery of the equipment. The Client is responsible for any loss or damage incurred if He/She/They arranges equipment to be delivered without being present or without an authorised agent present i.e. The Client is responsible for losses or damages resulting from equipment being delivered to an unattended premises or location as requested by the client.

The time required for complete set-up is varies dependent on party set-up, number of teepees and add-ons ordered.

All areas to be used for the party/event must be clean, dirt and dust-free and furniture moved as agreed before setup begins.

It is the responsibility of the Client to ensure that the space required for the party/event is big enough to fit the required number of Teepees/Bell Tent/Gazebo. The set-up area should be left clear ready for set-up.

Collection

Collection of equipment will be arranged prior to setup. A time and length of time to breakdown and collect equipment will be agreed prior to the party/event date.

The Client is to ensure that all equipment is left in the setup area for collection.

A check will be performed with the Client prior to breakdown to confirm there are no damages or issues.

Damages

General laundering and cleaning of all items is included within the hire price.

The Client will be responsible for the cost of replacing any Dream Team Teepee Parties equipment damaged due to mistreatment while at the Client’s premises. This includes breakages to equipment, damages to teepees/bell tents/gazebos or extra cleaning required due to stains.

If any item is damaged or stained, charges will be deducted from the damage deposit to replace the item, including staff time. If the cost of damages exceeds the deposit amount paid, an invoice will be sent to the Client and must be paid by the Client within 24-hours.

It is the responsibility of the Client to take duty of care and always supervise children with the hire equipment. Diligence must be taken with younger children on the Client’s premises as Dream Team Teepee Parties’ hire equipment is not recommended for children under the age of 5-years old.

No naked flames are allowed within the party area.

Assembly/disassembly is the responsibility of Dream Team Teepee Parties’ staff. Please allow us to set-up and pack up all items for your safety and to reduce the risk of damage.

Bell Tents

Dream Team Teepee Parties requests that all party guests and the Client obey the following:

No shoes in Bell Tent
No smoking or naked flames in or near Bell Tent
No animals in Bell Tent

All soft furnishings are required to be placed inside Bell Tent and for it to be zipped up overnight.